Ramp & Flight operation
Samsic Assistance combines the flexibility of a start-up with the means of a multinational group to provide quality ramp handling services. We adapt to all airline needs and expectations and offer a wide range of innovative and customised solutions and services: from aircraft loading and unloading; GPU/ASU/ACU (Ground Power Units/Air Start Units/Air Conditioning Units); push back; towing; baggage sorting; oversized baggage handling; cabin baggage transfer to the hold; water cartage; lavatory drainage; de-icing and anti-icing.
We are the preferred flight coordination partner for airlines. Our flight coordinators oversee operations between the various ramp service providers: amongst others, they check that equipment and teams are delivered, or arrive, as scheduled; ascertain why a flight is delayed; and set up mobile jetways at parking stands for flight arrivals.
By outsourcing these essential tasks to Samsic Assistance, you can optimize your performance and concentrate on your core business.
Sustainability for all community stakeholders
At Samsic Assistance, we put safety first. All our ramp handling services meet international quality and safety requirements and our ramp agents are trained to adhere to current IATA safety and equipment handling regulations, and tarmac traffic rules. Our teams operate more than 500 power-driven machines in France, from push-back tugs to baggage carousels. We offer an extensive range of services for all aircraft types, and we deploy cutting-edge technology, such as shock sensors, to meet the latest Dreamliner requirements.
SAMSIC, YOUR TRUSTED PARTNER
With 400 ramp agents operating in 4 countries, Samsic Assistance provides 24/7 ramp services. Our teams handled 208,594 flights in 2019 and are dedicated to providing quality airport services whilst keeping passengers safe and happy. Airport Shuttle One, a Samsic Airport subsidiary specialised in airport transport, handles more than 600,000 transfers per year for 30 airlines in France.
CERTIFICATIONS
Our Samsic Assistance ramp handling operations are ISAGO certified for airports in Guadeloupe, Martinique, Reunion Island, Belgrade and Orly airports.
