Airport passager services

Samsic Airport deploys all the necessary resources to ensure the safety, well-being, and comfort of your passengers as they transit through airports. We mobilise the human and material resources needed to provide high-quality passenger-handling services at arrivals and departures, and for connecting flights.

Samsic Assistance’s baggage storage service both reassures passengers and ensures that their baggage is retrieved as quickly as possible. Our fully-trained Baggage Litigation agents play a key role in providing a positive customer experience and ensuring customer loyalty.

Because your premium passengers’ needs are continually increasing, our Premium Services go that extra mile to provide VIP lounge access, VIP shuttle transfer, fast-track check-in and boarding assistance in airport terminals, and personalized baggage handling.


Our expertise

A large pool of skills for the serenity of your travelers

Samsic Airport and Samsic APMRs’ quality standard is based on ISO 9001: 2015 for security and disability services, and our Samsic Assistance ramp handling operations are certified according to the ISAGO standard at four airports.

 

Samsic Airport’s quality standard is based on ISO 9001: 2015 for security and disability services, and our Samsic Assistance ground handling operations are certified according to the ISAGO standard at four airports.

You can place your trust in us

Samsic Airport is present at more than 33 airports. In France, the Caribbean, French Guiana, Belgium and Serbia, nearly 4,000 employees work on a daily basis to ensure the well-being and peace of mind of airport users.