Airport Welcoming services

A PERSONALISED WELCOME

Entering an airport is not always easy, especially for first-time passengers who can easily feel lost. One of Samsic Airport’s priorities is to offer passengers an enjoyable experience by providing both a personalised welcome and assistance.

Our receptionists guarantee the well-being of passengers by offering a wide range of services: tailored and multilingual welcoming and assistance, flow management in airport terminals near check-in counters and at the entrance to the screening areas.

Our associated expertise

An Enhanced Passenger Experience

In order to ensure that travellers experience a smoother and more enjoyable journey, our teams can deal with various requests such as lost luggage claims, as well as all aspects of flight cancellations, including assistance in finding accommodation between two stopovers.

 

OUR SERVICES

Client satisfaction is of utmost importance for Samsic Airport and we strive to provide the best quality services. Our teams are committed to making it easier to move around in an airport by guiding travellers starting from the entrance halls up to the check-in counters to scan their flight tickets. This flow management enables smooth passenger handling at the Screening Points to issue badges and control all access points.